Privacy Policy

1. Who We Are

ZenGrow Trade Ltd. is a Canada-based trade and consulting company that connects verified buyers and suppliers, with a focus on Canadian exports and international trade support.

2. Information We Collect

We collect information in the following ways:

• Information you provide directly: such as your name, email address, company name, country, and trade requirements when you submit a form on our website (e.g., buyer form, supplier form, or contact form).
• Usage data: information about how you use our website, including pages viewed, time spent on pages, and interactions with forms and buttons.
• Technical data: IP address, browser type, device information, and approximate location, collected via analytics tools.

3. How We Use Your Information

We use the information we collect for purposes such as:

• Responding to your inquiries and contact requests.
• Evaluating buyer and supplier opportunities and potential matches.
• Providing trade-related information and updates you request.
• Improving our website, services, and user experience.
• Analyzing website performance, traffic, and usage patterns through tools like Google Analytics.

4. Cookies & Analytics

We use cookies and similar technologies to understand how visitors use our website and to improve our services. This may include:

• Measuring page views and navigation paths.
• Understanding which content is most useful to visitors.
• Detecting technical issues and improving performance.

You can control cookies through your browser settings. Disabling cookies may affect certain website features.

5. How We Share Information

We do not sell your personal information. We may share information:

• With service providers that help us operate our website and systems (e.g., hosting providers, analytics tools).
• With potential trade partners (buyers/suppliers) only when you explicitly request introductions or services.
• When required by law, regulation, or to comply with legal requests or government authorities.

6. Data Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. International Data Transfers

As part of international trade activities, your information may be processed or stored in other countries. We aim to work with partners who handle data in a responsible and secure manner.

8. Your Rights

Depending on your location, you may have rights over your personal data, such as:

• Accessing the personal data we hold about you.
• Requesting corrections to inaccurate or incomplete data.
• Requesting deletion of your data where applicable.
• Withdrawing consent for certain types of processing.

To exercise these rights, contact us at deepanshukapoor@zengrowtrade.com.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We recommend reviewing their privacy policies separately.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last updated" date at the top will indicate the latest version. Continued use of our website after changes are posted means you accept the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at deepanshukapoor@zengrowtrade.com or through our contact page.